The medical answering
service that never
sends a patient to voicemail.
HireJosie answers every patient call in under a second — 24 hours a day. It schedules appointments, takes prescription refill and billing messages for your staff, and routes urgent symptoms straight to 911 or the ER. Your front desk focuses on the patients in front of them.
Free forever · 15 AI min/mo · no credit card
Riverside Family Medicine
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
Try a live call with Josie →
Riverside Family Medicine
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
Average monthly revenue lost to missed calls at a single-provider practice
Of medical office calls go unanswered during peak morning and lunch hours
New patient callers who reach voicemail will call a competing practice next
Everything your front desk does. And more.
24/7 appointment scheduling
Answers every call day or night and books check-ups, sick visits, and follow-ups directly into your calendar.
Prescription refill requests
Captures refill requests — medication, pharmacy, and patient details — and routes them to your clinical staff for approval. Josie never approves or handles medication decisions herself.
Insurance & billing capture
Takes down insurance and billing questions with the caller's details and passes them to your front desk or billing team to follow up.
Appointment reminder calls
Automatically calls or texts patients ahead of their visit to confirm, reducing no-shows and last-minute gaps in your schedule.
Urgent symptoms routed safely
For callers describing urgent or emergency symptoms, Josie advises them to call 911 or go to the ER immediately. She never attempts to diagnose, triage, or give medical advice.
Secure, encrypted call handling
Calls and messages are stored with end-to-end encryption. If you're in healthcare, ask us directly about encryption standards and whether a Business Associate Agreement (BAA) is available for your practice.
Frequently asked questions
Is HireJosie HIPAA compliant?
If you are in healthcare, ask us directly about HIPAA compliance, our encryption standards, and whether we sign a Business Associate Agreement (BAA) for your practice. We want you to make an informed decision rather than take a blanket claim at face value.
Can it handle prescription refill requests?
Josie captures the medication, pharmacy, and patient details from the caller and routes the request to your clinical staff for review and approval. She does not approve refills or make any medication decisions herself.
What happens if a caller describes an emergency?
Josie is configured to immediately advise callers describing urgent or emergency symptoms to hang up and call 911 or go to the nearest ER. She never attempts to triage symptoms, offer medical advice, or diagnose a condition.
Does it schedule appointments directly?
Yes. Josie books check-ups, sick visits, and follow-ups directly into your calendar and can confirm the appointment with the caller on the spot.
How much does it cost for a medical practice?
HireJosie is free forever for 15 AI minutes/month. The Pro plan is $49/month for 500 minutes, which covers most single-location practices.
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