Get the yes
before the truck rolls.
Josie states your emergency fee on every after-hours call, in your wording, and waits for a clear yes. No yes, nobody gets woken up.
7-day free trial · 200 AI min/mo · cancel anytime
Night calls without a price turn into wasted trips
Your tech drives out at 2am. The customer opens the door and asks how much it is. Then they say they'll wait until morning.
Most owners know they should quote the fee on the phone. At 2am, half asleep, or through an answering service reading a script, it doesn't happen every time.
Our after-hours emergency visit is $189, and it's credited toward the repair. Do you want me to send someone tonight?
Yes, please, send someone.
Fee agreed: $189 · consent recorded on transcript
Thanks. I'm calling Mike, our on-call plumber, now. He'll call you back within 15 minutes.
How it works
Set your fee and wording
Your amount and how you want it said: "Our after-hours emergency visit is $189, credited toward the repair."
Josie asks before paging
Once a call is triaged as an emergency, Josie states the fee and asks for a clear yes. The answer is on the transcript.
Yes: page the tech. No: book the morning
A yes goes to on-call paging with "fee agreed" in the summary. A no gets the first morning slot. Optionally Josie texts your own payment link (Square, Stripe or your field-service software).
- Your fee amount and your exact wording
- Clear yes or no, recorded on the transcript
- A no means no page: the caller gets the first morning slot
- "Fee agreed" in the on-call page and the morning report
- Optional text with your own payment link
- Fees agreed counted in the Weekly Revenue Report
One line. Twelve ways it pays for itself.
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Built for businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Does HireJosie take the payment?
No. The money goes straight to you. If you add your own payment link (Square, Stripe, or your field-service software), Josie texts it to the caller after they agree.
What if the caller says no?
Nobody gets woken. Josie offers the first slot the next morning and books it, so the job isn't lost.
Can the fee be different by job type?
Set the wording to match how you price: one flat after-hours fee, or "starts at" wording with a range. Josie only says what you give her.
Is the consent recorded?
Yes. The fee question and the caller's answer are on the call transcript and in the summary your tech receives.
What does it cost?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. Every feature is included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime