You promise 24/7.
Josie keeps
the promise.
The 24/7 emergency line for emergency plumbers. Josie answers every after-hours call, sorts real emergencies from routine jobs, gets the caller to agree to your emergency fee, and calls your on-call tech until someone presses 1 to accept.
Keep your number · Your rules · Cancel anytime
85% of callers who can't reach you won't call back (BIA/Kelsey).
Book a 15-minute setup callor start 7-day free trialRapid Flow Plumbing
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
85% of callers who can't reach you won't call back (BIA/Kelsey). At 2am, they call the next company on Google.
7-day free trial · cancel anytime
Call Josie at "2am" · no sign-up
Rapid Flow Plumbing
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
At night
A 2am call,
handled in four steps.
A call comes in at 2am
Josie answers on the first ring, in your business name. Every call, all at once, on the number customers already have.
Forward after hours, on no-answer, or all day.
Josie triages with your rules
She asks the questions your best dispatcher would and decides: real emergency, or book it for the morning.
Templates for plumbing, HVAC, restoration, locksmith and more.
The caller agrees to your fee
Before anyone is woken, Josie states your emergency fee in your words and waits for a clear yes.
No yes, no page. They get the first morning slot instead.
Your on-call tech presses 1
Josie calls whoever is on call with the summary. No answer in 5 minutes? The next person, then you.
The customer gets a text when a tech accepts.
During the day
Urgent calls go first.
To the right person.
When the office is open, Josie works alongside your team: she routes urgent calls straight to the right person, catches the calls nobody can pick up, and texts back anyone who hangs up.
AI Smart Call Routing
No phone menu. Callers say what they need, Josie works out how urgent it is, and transfers urgent calls to the right tech, department or manager with a short spoken brief. Routine calls get answered or booked without interrupting anyone.
- Routes by caller need and urgency
- Warm transfer with a spoken brief
- Per-person or per-department destinations
- Falls back to booking or a message if nobody picks up
Our whole office lost internet and the phones are down.
That sounds urgent. How many people are affected?
All twelve of us.
Rule matched: "Office-wide outage" → Urgent → transferring to Service desk
I'm connecting you to our service desk now and passing on the details.
One line for nights and busy days
At night, Josie keeps the 24/7 promise. During the day, she catches the calls, hang-ups and leads your team can't. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Built for businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Who answers your
2am calls today?
Most emergency businesses use one of three options at night. Here's how they compare.
| Voicemail | Answering service | Owner's phone | Josie | |
|---|---|---|---|---|
| Cost | Free, until the job goes elsewhere | Per minute: often $1.79-$2.99/min | Your sleep | From $29/mo flat |
| Answers at 2am | No | Yes, after a queue | If you wake up | First ring, every call |
| Sorts emergencies from routine | No | Reads a script | Yes, half asleep | Your rules, every time |
| Gets a yes to your fee | No | Rarely | Sometimes | Every emergency call |
| Dispatches your tech | No | Takes a message | You drive or call someone | Pages on-call, press 1, escalates |
| Books routine jobs | No | Takes a message | Tomorrow, maybe | Into tomorrow's first slots |
| You sleep | Yes, while jobs leave | Mostly | No | Unless it's a real emergency |
Answering service rates: PATLive's published extra-minute and pay-as-you-go rates, October 2026.
What do your night calls
actually cost you?
85% of callers who can't reach a business won't call back (BIA/Kelsey). Set the share to what you see in your own business.
Per-minute estimate: 3-minute calls at $2.29/min. Try your own numbers.
That's 279x the monthly price in jobs your phone is already ringing for.
What did your phone
make you this week?
Every Monday, one email. Not calls answered: money. Emergencies dispatched, fees agreed, hang-ups won back, leads replied to, and calls your office could have booked but didn't. Plus a 7am report every morning on last night.
See the Weekly Revenue Report →From: Josie · To: you · Monday 7:00 AM
Your week: $1,512 in emergency fees agreed
Emergencies dispatched
All accepted, avg 4 min to press 1
9
Emergency fees agreed
8 × $189
$1,512
Next-day jobs booked from night calls
14
Hang-ups texted → booked
21 → 4
Leads replied to in under 60 seconds
11
Calls your office could have booked
Names and numbers inside
3
Example numbers for illustration, not a customer's results.
07 / Pricing
Simple, honest pricing.
Try it free for 7 days. Cancel anytime.
No setup fees · no contracts · cancel anytime.
Starter
The full 24/7 emergency line for one business.
7-day free trial
- 200 minutes / month
- 24/7 Emergency Line
- Emergency Fee Consent + Payment Link
- On-Call Paging + Schedules
- Next-Day Booking
- Smart Call Routing
- Surge Overflow
- Hang-Up Recovery
- Instant Lead Reply
- Missed-Booking Call Scoring
- Weekly Revenue Report
- Spanish + Multilingual Line
- Website Voice + Chat Widget
- Keep your number (call forwarding) or get a new one
- $0.25/min overage after 200 min
Pro
More minutes, hands-on setup, multiple locations.
Cancel anytime · no contracts
- 500 minutes / month
- Everything in Starter
- No HireJosie branding
- Up to 5 businesses under one login
- Hands-on setup: we configure your rules with you
- Priority support
- $0.25/min overage after 500 min
Need more volume or multiple locations? Contact us.
Frequently asked questions
What counts as an emergency?
You decide. Josie starts from a template for your trade (for a plumber: active leaks, burst pipes, sewage backups, no water; for HVAC: no heat in freezing weather, no AC for vulnerable people, carbon monoxide alarms) and you move any category between "wake the on-call tech" and "book for the morning".
Can I set my own rules?
Yes. Add your own categories, choose which ones wake someone up, which call types go to which person, and quiet hours. Josie follows the rules on every call, the same way at 2am as at 2pm.
How does the fee consent work?
Once a call is triaged as an emergency, Josie states your after-hours fee in your wording ("Our emergency visit is $189, credited toward the repair") and waits for a clear yes. A yes goes to on-call paging with "fee agreed" in the summary; a no gets the first morning slot. Josie can also text your own payment link.
What if my tech doesn't answer?
Josie calls the on-call tech with the job summary: press 1 to accept, 2 to pass. If nobody accepts within the time you set (5 minutes by default), she calls the next person on the rotation, then the owner. The customer is kept informed.
Can Josie route calls during the day?
Yes. With Smart Call Routing there is no phone menu: callers say what they need, Josie works out how urgent it is, and transfers urgent calls to the right person or department with a short spoken brief. Routine calls get answered or booked, and calls nobody picks up are caught by overflow answering.
Do I keep my number?
Yes. You forward your existing number to Josie after hours, when nobody answers, or all the time. Customers keep calling the number on your trucks and your Google profile.
Does it speak Spanish?
Yes. Josie switches to Spanish when the caller does, with the same triage, fee consent and booking. Your team gets the summary in English.
How is this different from my answering service?
Most answering services charge by the minute, take a message and pass it on. Josie triages with your rules, gets a yes to your emergency fee before anyone is woken, and calls your on-call tech until someone presses 1. Routine calls get booked instead of becoming messages.
What does it cost?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. Every feature is on every plan, and every plan starts with a 7-day free trial.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime
