Burst pipe at 2am?
Josie picks up.
Josie answers every after-hours call, tells a burst pipe from a dripping tap, gets a yes to your emergency fee, and calls your on-call plumber until someone presses 1 to accept.
7-day free trial · 200 AI min/mo · cancel anytime
Rapid Flow Plumbing
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
Try a live after-hours call →
Rapid Flow Plumbing
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
How Josie handles your hardest calls
Ceiling leak from a burst pipe
Josie walks the caller through shutting off the main, takes the address, gets a yes to your $189 fee, and pages your on-call plumber. Accepted in 4 minutes.
Slow kitchen drain
Not an emergency under your rules. Josie books 8am tomorrow and texts a confirmation. Nobody gets woken.
First hard freeze, 20 calls in an hour
Every call answered at once. Burst pipes dispatched in order, frozen-but-intact pipes booked for the day.
Your rules decide who gets woken
A starting template for emergency plumbing. Move anything between the two lists.
Wake the on-call tech
- Burst or leaking pipe that won't shut off
- Water coming through a ceiling
- Sewage backing up into the home
- No water to the property
- Water heater leaking heavily
- Gas smell near an appliance (safety line first)
Book for the morning
- Dripping faucet or running toilet
- Slow drain
- Water heater noise, still working
- Quotes and estimates
- Fixture installs
Rapid Flow Plumbing emergency line, this is Josie. What's going on?
Sewage is coming up through the shower drain.
That needs someone tonight. Please stop using water in the house. What's the address?
Rule matched: "Sewage backup" → Emergency
Our after-hours emergency visit is $189, credited toward the repair. Do you want me to send someone tonight?
Yes.
Fee agreed · paging Mike (on call)… accepted 2:19am
What emergency plumbing companies use most
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Everything else Josie does
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Other businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
What counts as a plumbing emergency?
By default: active leaks that can't be shut off, water through a ceiling, sewage backups, no water, and heavy water heater leaks. You can move any category to "book for the morning".
Can Josie tell callers to shut off the water?
Yes. For leaks she asks whether they can turn off the main valve and where it usually is, before taking the details.
Do I keep my business number?
Yes. Forward your existing number to Josie after hours, when nobody answers, or all day. Customers keep calling the number on your trucks and your Google profile.
How much does it cost for a plumbing company?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. All 12 features are included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime