2am. Tenant. Water through the ceiling.
Josie handles it.
Josie answers tenant calls around the clock, asks the right questions, wakes your on-call maintenance tech only for real emergencies, and logs everything else for the morning. No per-minute answering service bill.
7-day free trial · 200 AI min/mo · cancel anytime
Oakview Property Management
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Oakview Property Management
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
How Josie handles your hardest calls
Water coming through a ceiling from the unit above
Josie gets building and unit numbers for both units, asks the tenant to turn off the water if they can, and pages your on-call tech.
Dishwasher not draining
Logged as a morning work order with photos requested by text.
No heat, 25°F outside
Emergency under your rules. On-call tech paged; tenant told when to expect a call.
Your rules decide who gets woken
A starting template for property management. Move anything between the two lists.
Wake the on-call tech
- Water leaking into the unit or the unit below
- No heat in freezing weather
- No power to the whole unit
- Sewage backup
- Broken exterior door, window or lock
- Gas smell (leave and call 911 first)
Book for the morning
- Dripping tap
- Appliance not working
- Light out
- Pest sightings
- Noise complaints and lease questions
Oakview Property Management maintenance line, this is Josie. What's happening at your unit?
Water is dripping from my bathroom ceiling, a lot.
Which building and unit are you in? Do you know who lives above you?
Rule matched: "Leak into unit" → Emergency · paging Luis (on call)…
What property management companies use most
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Everything else Josie does
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Other businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Do tenants get charged a fee?
No, unless you want them to. For property managers, Josie usually skips the fee step and pages the on-call tech directly for emergencies.
Can it handle multiple properties?
Yes. Josie asks for the building and unit and includes them in every page and work order.
Does it speak Spanish?
Yes. Josie switches to Spanish when the tenant does; your team gets the summary in English.
How much does it cost for a property management company?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. All 12 features are included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime