The drip can wait.
The booking can't.
Not every night call is an emergency. Josie books the routine ones into tomorrow's first slots, so the customer goes to sleep with an appointment instead of a reason to call someone else.
7-day free trial · 200 AI min/mo · cancel anytime
"Call us back in the morning" is a lost job
A customer with a slow drain at 10pm isn't an emergency. But if all they get is voicemail, they'll book whoever answers first in the morning, and that may not be you.
My water heater is making a banging noise. Is that dangerous?
Is it still giving you hot water, and is there any water on the floor around it?
Hot water's fine, no water on the floor.
Then it's safe to wait until morning. I can get a plumber out at 8am or 10am tomorrow. Which works?
Rule matched: "Water heater noise, still working" → Next day · booked 8:00am
How it works
Connect your calendar
Josie books into Google Calendar, morning slots first. No calendar? Bookings arrive as a callback list in your morning report.
Triage says "next day"
Your rules decide which problems can wait. Josie tells the caller it's safe to wait and why.
Booked before they hang up
The customer picks a slot and gets a confirmation text. You see it in your morning report.
- Books into Google Calendar, morning slots first
- No calendar? A callback list in your morning report
- Confirmation text to the caller
- Your rules decide what can safely wait
- Next-day bookings counted in the Weekly Revenue Report
One line. Twelve ways it pays for itself.
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Built for businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Which calendars does it work with?
Google Calendar. If your scheduling software reads from Google Calendar, bookings show up there too. Without a calendar, bookings come to you as a callback list in the morning report.
Can I limit which slots Josie offers?
Yes. Josie only offers times your calendar shows as free, morning slots first.
What does it cost?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. Every feature is included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime