Every hour of standing water
costs the job.
Josie answers water and fire damage calls around the clock, gets the loss details and insurance info, quotes your emergency response fee, and pages your on-call crew lead within minutes.
7-day free trial · 200 AI min/mo · cancel anytime
BlueLine Restoration
Josie · Click to call
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Microphone required · 2-min demo limit · 5 calls remaining
Try a live after-hours call →
BlueLine Restoration
Josie · Click to call
ALLOW MICROPHONE WHEN PROMPTED
Microphone required · 2-min demo limit · 5 calls remaining
How Josie handles your hardest calls
Burst supply line, 3 rooms wet
Josie gets the address, the source, how many rooms and the insurance carrier, quotes your response fee, and pages your crew lead.
60 calls in three hours
Every caller answered and logged in order of severity, so your crews work the worst losses first.
Mold question from last month's leak
Booked as an inspection for tomorrow. Nobody pulled off a job site.
Your rules decide who gets woken
A starting template for water damage restoration. Move anything between the two lists.
Wake the on-call tech
- Water still coming in
- Standing water inside the home or business
- Sewage in living space
- Sagging ceiling
- Fire or smoke damage tonight
Book for the morning
- Old stains and dry damage
- Mold inspection requests
- Insurance paperwork questions
- Estimates for dry areas
BlueLine Restoration 24-hour line, this is Josie. Are you dealing with water or fire damage right now?
Water heater burst, basement has a couple inches of water.
Is water still coming in, and is it near outlets or the electrical panel?
I shut the water off. It's not near the panel.
Rule matched: "Standing water inside" → Emergency · carrier: State Farm
What water damage restoration companies use most
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
Everything else Josie does
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Other businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Can Josie collect insurance details?
Yes. She asks for the carrier and whether a claim has been opened, and puts it in the summary for your crew and office.
What happens on storm nights?
Josie answers every call at once, triages by severity, and gives your team one ordered list instead of a full voicemail box.
Do I keep my business number?
Yes. Forward your existing number to Josie after hours, when nobody answers, or all day. Customers keep calling the number on your trucks and your Google profile.
How much does it cost for a restoration company?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. All 12 features are included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime