They hung up.
Josie texts them back.
Plenty of callers hang up before anyone can help. Josie texts them within 30 seconds from your business number, finds out what they need, and books the job by text.
7-day free trial · 200 AI min/mo · cancel anytime
Hang-ups don't call back
85% of callers who can't reach a business won't call back (BIA/Kelsey). A caller who hangs up is usually already dialling the next company.
Caller hung up after 6 seconds · text sent 22 seconds later
Hi, this is Rapid Flow Plumbing, sorry we missed you. What can we help with? Reply STOP to opt out.
Kitchen sink is backed up, need someone this week
We can come Thursday at 9am or 1pm. Which works?
9 please
How it works
Caller hangs up early
Josie spots short calls and hang-ups (not spam, not you, not people who opted out).
Text within 30 seconds
"Hi, this is Rapid Flow Plumbing, sorry we missed you. What can we help with?" From your number, with STOP wording.
Booked by text
Josie carries the conversation by text with the same triage and booking rules. Emergencies go through fee consent and paging.
- Text within 30 seconds from your business number
- Skips spam, your own numbers, and anyone who opted out
- One text per number per 24 hours, with STOP wording
- Same triage, fee consent and booking as calls
- Hang-ups texted, recovered and booked in the Weekly Revenue Report
One line. Twelve ways it pays for itself.
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Built for businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Is this allowed?
Josie only texts people who just called your business, once per 24 hours, with clear opt-out wording, and never texts anyone who has replied STOP.
What number do the texts come from?
Your business number, so customers recognise who is texting.
What does it cost?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. Every feature is included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime