40 calls.
One office phone.
Your office can answer one call at a time. When a heat wave, freeze or storm hits, Josie picks up every call your team can't, all at once, and sorts them by urgency.
7-day free trial · 200 AI min/mo · cancel anytime
Your busiest day is your most-missed day
The first hot week of summer, the first hard freeze, the night after a storm: the phone rings nonstop exactly when every truck is out. Busy signals and voicemail send those jobs to competitors.
Office line busy · call 14 of the last 30 minutes → Josie
Arctic Air HVAC, this is Josie. Our team is on other calls; I can help right now. What's happening?
Our AC is out and my mother is 84. It's 97 degrees in here.
Rule matched: "No AC, vulnerable person, over 90°F" → Emergency
How it works
Ring the office first
Calls ring your office as normal. If nobody picks up in the time you choose, or the line is busy, Josie answers.
Surge mode
When calls spike, Josie can answer straight away for a cooldown window, so callers never wait.
Sorted by urgency
Emergencies get dispatched, routine calls get booked, and your team sees the whole list in order.
- Ring-the-office-first with a timeout you choose
- Answers when the line is busy or nobody picks up
- Surge mode: straight to Josie when calls spike
- Unlimited simultaneous calls, no busy signal
- Surge calls answered counted in the Weekly Revenue Report
One line. Twelve ways it pays for itself.
One line for nights, overflow, hang-ups and leads. Every feature is on every plan.
At night
24/7 Emergency Line
Answers every after-hours call and sorts real emergencies from routine jobs with your rules.
Emergency Fee Consent + Payment Link
States your after-hours fee and gets a clear yes before anyone is woken. Can text a payment link.
On-Call Paging + Schedules
Calls your on-call tech with the details. Press 1 to accept. No answer? Next person, then you.
Next-Day Booking
Routine night calls get booked into tomorrow's first slots instead of "call us back".
During the day
Smart Call Routing
Daytime triage: urgent calls jump the queue and reach the right person or department.
Surge Overflow
When the office line is busy or a heat wave hits, Josie answers the overflow, all at once.
Hang-Up Recovery
Texts callers who hang up within 30 seconds and books them by text.
Instant Lead Reply
Forward lead emails from Angi, Thumbtack, Yelp, Google LSA and your website. Josie texts every lead in 60 seconds.
Missed-Booking Call Scoring
Scores calls your team answers and flags the ones that could have been booked but weren't.
Every day
Weekly Revenue Report
A 7am morning report and a Monday email in dollars: emergencies, fees agreed, jobs won back.
Spanish + Multilingual Line
Josie switches to Spanish (or another language) when your caller does. Same triage, same paging.
Website Voice + Chat Widget
One script tag: website visitors talk or chat to the same Josie, with the same triage and paging.
Built for businesses that promise 24/7
Emergency Plumbing
HVAC
Water Damage Restoration
Locksmiths
Towing
Garage Door
Electricians
Emergency IT Support
Property Management
Several trades under one roof? See emergency home services.
Frequently asked questions
Will Josie take calls my team could have answered?
Not unless you want her to. In ring-office-first mode, Josie only answers when nobody picks up in time or the line is busy.
How many calls can Josie take at once?
There's no practical limit. Every caller is answered immediately, even when dozens call in the same few minutes.
What does it cost?
HireJosie is $29/month for 200 AI minutes, starting with a 7-day free trial — cancel before day 7 and you pay nothing. Pro is $79/month for 500 minutes, with $0.25/minute overage after that. Every feature is included on every plan; plans differ only by minutes.
Keep the 24/7 promise tonight.
Book a 15-minute call and we'll set up your rules, fee and on-call schedule with you. Or start a trial and set it up yourself.
7-day free trial · cancel anytime